Privacy Policy

This Privacy Policy explains how Studioweby SRL collects, uses, and protects your personal data when you use the BL Metrics platform. Studioweby SRL is a company registered in Belgium (0716629763, VAT: BE0716629763). You can contact us at hello@blmetrics.com.

1. What Data We Collect

We collect the following types of personal data:
- Email address
- Username and password (encrypted)
- IP address
- BrickLink store data via API
- Usage statistics
- Payment details (processed and stored by Paddle)

2. How We Collect Data

We collect data through:
- User registration and account setup
- User interactions with the platform
- BrickLink API when you connect your store
- Our payment provider Paddle when you purchase a subscription

3. Purpose of Data Collection

We use your data to:
- Provide user accounts and access to our tools
- Offer personalized insights and analytics
- Communicate important updates
- Facilitate billing and customer support

4. Legal Basis for Processing

Our processing is based on:
- Performance of a contract (account access and services)
- Legal obligations (e.g. accounting compliance)
- Legitimate interests (improving our tools and security)

5. Cookies and Analytics

We use only essential cookies for user experience.
No tracking or marketing cookies are used.
We use Clicky Analytics, a privacy-friendly analytics service that may use cookie-less tracking. Learn more at clicky.com/terms.

6. Data Retention

We retain your data as long as your account remains active. When your account is deleted, all associated data is permanently removed and cannot be recovered.

7. Data Sharing

We do not share your data with third parties, except for payments processed through our provider Paddle. All other data stays under our control and is not sold or disclosed.

8. Data Storage and Transfers

All infrastructure and services we use are hosted within the European Union. No personal data is transferred outside the EU.

9. Your Rights Under GDPR

You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Receive your data in a portable format
You may exercise these rights by contacting hello@blmetrics.com. You also have the right to file a complaint with your local data protection authority.

10. Children’s Privacy

Our service is intended for general use and is not specifically targeted at children under 16. If we become aware that data has been collected from a minor without parental consent, we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users via email or on the website. Continued use of the Service implies acceptance of the revised policy.